Store Policies

Shipping Estimates:

  • Allow 5-10 business days to process and package your order for shipping, items averagely take 3-7 business days to ship/deliver (North America).
  • Canvas prints are sold separately through a 3rd party shipper.
  • We are not responsible for delays in shipping speed as it is out of our control.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Contact us with your order number and photo evidence of the damages to thatartisticone@yahoo.com

 

Refunds
We will notify you once we’ve received and inspected your order, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thatartisticone@yahoo.com 

 

Contact Information